Shipping

Shipping costs include handling and packing fees as well as freight/postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order to keep your shipping costs down.

To check shipping costs for your order, proceed to checkout and create your order. Once we receive this order we will pack your order and calculate the shipping costs and advise you of this cost for payment prior to shipping the goods to you.

Please note that shipping costs are subject to review and change prior to shipment. You will be contacted if additional charges apply.

Shipping costs are based on your address as entered in the checkout procedure. If your address is entered incorrect extra charges may be applicable to having to resend a shipment to the correct address.

We aim to pack and dispatch your order within 72 hours of receiving it, but weekends and holidays may affect this.

The exception to this is if we do not have the goods in stock.

We primarily use Australia Post and various Courier services for the smaller non pallet orders and use a number of transport companies for the shipment of pallet orders.

Shipping Outside Australia:

We only ship orders to addresses within Australia
Delivery of goods outside of Australia will only be facilitated when a freight forwarder is used and payment is made by Direct Deposit transfer. The following conditions are also applicable:

Orders shipping to freight forwarders must be placed over the phone and paid in full by direct Deposit transfer. We do not accept orders shipping to freight forwarders paid by credit card.
CLC Imports is not responsible for any damage that occurs after delivery to the freight forwarder.

We reserve the right to refuse sale of any fragile items knowingly being exported.

CLC Imports will provide a commercial invoice, but must not be listed as the Shipper or Exporter of Record on any export documentation.

Additional Shipping Information:

For further information on Shipping & Delivery please refer to our Terms & Conditions page.